FAQ

Frequently asked questions

A short guide to how Holiday System works: what the planner calculates, where booking happens and how we handle your data.

• How is Holiday System different from a flight or hotel search?

  You start from one budget and your expectations and get a whole trip in three variants — flight, stay, car, activities and a day plan — instead of five browser tabs. You can also build the plan by hand, always in one place.

• Are the prices in the planner real?

  They are estimates. We calculate them from your dates, destination, length of stay, number of travellers and the price level of the country, to show the order of magnitude of the whole trip. Real offers — with carrier and property names and fare conditions — are in the partner searches we link to from every item of the plan.

• Do I need an account?

  Not to plan. An account is needed to save a plan, share it by link and open it on another device.

• What do the three variants mean?

  Saver — the lowest sensible cost; Best choice — the best value for money; Comfort — a higher standard, still within budget or with the overspend clearly shown.

• Can I change just one part of the plan?

  Yes: “Change the hotel only”, “Change the flight only”, “Change the car”, “Lower the cost”, “Raise the standard”, plus locking the items the planner must not touch.

• Where do I book, and do I pay for everything at once?

  You book with partners: flights in the Travelpayouts search, stays on Booking.com, cars in the partner search, activities with the operator. You pay each item at the seller — Holiday System takes no payments. The plan stays in one place, with one cost summary.

• Who handles changes, cancellations and complaints?

  The seller you booked with: they are the party to the contract and know the fare conditions. If you are not sure who to ask, write to us and we will point you to the right contact.

• What does Holiday System cost?

  Nothing. Planning and saving a plan are free. Some links and searches are affiliate links — we may receive a commission from the partner, which does not change the price you pay.

• How do you handle personal data?

  We collect the minimum, marketing consent is always explicit, and because we take no payments we never hold card data. You can export or delete your account and data with one button. Details are in the privacy policy.